1.5.2 Safe to install
Take advantage of Groove's mobile help desk app, designed exclusively for iOS, to provide personalized customer support on-the-go. Groove caters to the needs of evolving, customer-focused businesses, offering essential features such as seamless omni-channel support, streamlined inbox management, and efficient team collaboration tools now accessible on your mobile device.
- Stay informed in real-time with a comprehensive view of messages across all inboxes.
- Engage through replies, forwards, or notes, and easily mention other agents in conversations.
- Utilize collision detection to ensure confident responses in light of other agents' activities.
- Manage conversations effectively by starring, tagging, reassigning, changing states, or following up.
- Access complete customer profiles within the app, including recent interactions, for better insight.
- Seamlessly transition between devices with automatic syncing to pick up where you left off.
Renowned as the uncomplicated choice for omni-channel support, Groove has established itself as the top preference for over 10,000 customer-driven enterprises. Stray away from clutter and unnecessary complexity, opting instead for Groove's elegant and user-friendly support solutions to enhance customer connections and foster business growth.
Overview
Groove Help Desk is a Freeware software in the category Business developed by Groove Networks.
The latest version of Groove Help Desk is 1.5.2, released on 08/28/2024. It was initially added to our database on 08/28/2024.
Groove Help Desk runs on the following operating systems: iOS.
Users of Groove Help Desk gave it a rating of 5 out of 5 stars.
Screenshots (Click to view larger)
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