Groove Help Desk 1.5.2

Groove Help Desk 1.5.2

Groove Networks  ❘ Freeware
iOS
out of 6 votes
Latest Version
1.5.2
Safe to install
EXCELLENT User Rating

Take advantage of Groove's mobile help desk app, designed exclusively for iOS, to provide personalized customer support on-the-go. Groove caters to the needs of evolving, customer-focused businesses, offering essential features such as seamless omni-channel support, streamlined inbox management, and efficient team collaboration tools now accessible on your mobile device.

  • Stay informed in real-time with a comprehensive view of messages across all inboxes.
  • Engage through replies, forwards, or notes, and easily mention other agents in conversations.
  • Utilize collision detection to ensure confident responses in light of other agents' activities.
  • Manage conversations effectively by starring, tagging, reassigning, changing states, or following up.
  • Access complete customer profiles within the app, including recent interactions, for better insight.
  • Seamlessly transition between devices with automatic syncing to pick up where you left off.

Renowned as the uncomplicated choice for omni-channel support, Groove has established itself as the top preference for over 10,000 customer-driven enterprises. Stray away from clutter and unnecessary complexity, opting instead for Groove's elegant and user-friendly support solutions to enhance customer connections and foster business growth.

Overview

Groove Help Desk is a Freeware software in the category Business developed by Groove Networks.

The latest version of Groove Help Desk is 1.5.2, released on 08/28/2024. It was initially added to our database on 08/28/2024.

Groove Help Desk runs on the following operating systems: iOS.

Users of Groove Help Desk gave it a rating of 5 out of 5 stars.

Screenshots (Click to view larger)

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